Drained the coolant out of the car and charged for a coolant they never replaced. Glad that we checked the reservoir and did not drive any distance before damaging the engine. Overpriced for work done
Sarah, thank you for bringing this to our attention. We take concerns like this very seriously and would like the opportunity to look into what happened. At this time, we have been unable to locate a customer by the name Sarah Tucker (or any customer with the last name Tucker) in our recent records. Because we cannot identify the vehicle or service visit being referenced, we're unable to investigate the situation further. Please reach out to us directly so we can review everything and address your concerns. If a mistake was made, we want to make it right. We look forward to hearing from you and resolving this matter.
- KAMS Auto Service Center